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Frequently Asked Questions


General FAQ

  1. What is Crowdsource Curating?

    Crowdsourced Curating is an online art marketplace that allows artists to pitch their work directly to buyers looking for that perfect piece.

  2. What happened to the old Indiewalls?

    Our new platform will eventually move to indiewalls.com and the old indiewalls.com platform will be incorporated into the new website. Consider it a tool to help artists find interested buyers and buyers to find the art they want.

  3. What are the terms that I am agreeing to?

    We've made our Terms of Use very easy to understand. You can read the Terms of Use here.


Client FAQ

  1. How does an artist get in touch directly with the person who created the pitch?

    Artists may not contact clients directly. If a client has a question about your work they will reach out to Indiewalls and we will make sure to speak with you.

  2. How does the person who created the pitch get in touch with the artist?

    Art buyers may contact artists using the Notes section on the right hand side of the project page.

  3. What makes a good project request?

    If you want to get the best results, make sure to include the following:

    1. Inspiration images that are as similar as possible to what you are looking for.
    2. A clear description of what you want, including your budget, the size of artwork you are looking for and If you know of any, the names of other artist you think fit the project. You may also include what you do not want to see.
    3. A timeline that gives the artists a sense of when to expect a final decision be made.
  4. What should I enter for the project budget?

    If possible, provide the exact budget for the project. If not, use the range tool to give a rough estimate. It is helpful for the artist if you describe how the budget will be used, especially if it is going to be divided up between several pieces. For example, "50% of the budget will go to the big sculptures in the rooms and the rest will go to the prints."

  5. Are artists prices negotiable?

    In most cases artists are open to price negotiation. If the price of an artwork is out of your budget you can make a "Note" of what your budget is when you save the piece to your "Shortlist".

  6. My artwork arrived and it looks different from what I was expecting. What should I do?

    Indiewalls strives to get you the artwork you love. However, we cannot guarantee it will be exactly as it looked on the computer screen. If you let us know of the issue within 30 days of receiving the artwork, we will do our best to assist you.


Artist FAQ

  1. How does an artist get in touch directly with the person who created the pitch?

    Artists may not contact clients directly. If a client has a question about your work they will reach out to Indiewalls and we will make sure to speak with you.

  2. What is the difference between private and public artwork?

    Public artwork: Your work is visible to anyone visiting the site. Private artwork: Your work is hidden. You may pitch private artwork, but once you do it will be visible to anyone who visits that project's page.

  3. How do I rearrange the order in which my artwork appears? Why does it look differently on my public profile page?

    Under the Manage My Inventory page, select Rearrange on the top right hand side. Then select an image and drag to rearrange. On your public profile page: in order to pull the design together, some of the artworks' positions are adjusted vertically, which pulls them over to the left or right. The end result is that the ordering is not strictly honored. We'll be looking for a solution to this problem in the near future.

  4. How do I update my Profile image?
    1. Log into the website
    2. Click on the top navigation bar where it says Welcome with the down arrow
    3. Click on Edit Profile
    4. Click on your current picture
    5. A file selection window should appear, select a file to replace your current image.
  5. What makes a good pitch?

    Making a good pitch will help your chances of selling your art. You can start by paying close attention to what the client is looking for.

    1. Make sure your pitch matches the following client requests: medium, color scheme, tags, inspiration photo and price range.
    2. Read the description of the project carefully in order to determine if this project calls for prints of the same image (guest rooms in hotel) or an original work (sculpture, installation etc.).
    3. Include an image as close to what the client is looking for as possible, especially if it is an inspirational image for a custom piece. Pro Tip: when uploading your artwork make sure you change the title of your work, this will make it more searchable for the client. To show more images of the same piece select "click here to attach images." This is a great place for you to show the artwork in a room, from different angles, or other works you think it would go well with.
  6. Do I need to activate my profile to pitch?

    No. See difference between private and public work.

  7. The client gave very few details about what they are looking for, how do I make the right pitch?

    We work with clients to refine their projects, but sometimes they may be ambiguous. You can gather information by reading the project description, looking at the tags, notes and inspiration photos. Please only pitch artwork you think is a good fit.

  8. How many works can an artist pitch per project?

    Projects are limited to 3 pitches per artist. If a client decides to add your work to a list, you will be notified and able to upload as many pieces as you'd like.

  9. Lets say my artwork doesn't fit within one of the mediums?

    In this case, choose the closest medium that fits your style of work.

  10. The project doesn't ask for a specific size. How do I know if my work is the right size?

    If the project does not specify a size there are a few options: 1. Take a look at some of the attachments to see if you get any indication. 2. Try and gauge the size from the description. 3. Assume the client will do some math on their own, so just pitch a medium size. If they really like your piece they will make sure to let us know and we will help them figure out the sizing.

  11. Who can see my pitches?

    Your artwork will be visible to anyone viewing the particular project you pitched on. The client, Indiewalls and other artists will be able to view your pitch.

  12. How do I remove a pitch?
    1. Go to the Project page and click "Pitch More Artwork"
    2. Find the pitch and select "Modify"
    3. At the bottom of the popup, you'll see "Delete This Pitch"
  13. How should I price my artwork?

    We have created some charts with sales history from projects we have previously worked on. You can use these charts to get an idea of what artwork sells for on average. Check the charts out now!

  14. What percentage does Indiewalls take?

    The split is 60/40, where Indiewalls takes 40% and the artist gets 60%. That means if you price your artwork at $1000 and your piece is purchased, you will take home $600. This does not include any credit card fees, those are deducted from the retail price.

  15. Should I use the sliding scale?

    The sliding scale is a great way to play with the pricing and see what different sizes will come out to. We think it is helpful and hopefully you do as well.

  16. What is the difference between License and Limited Edition?

    If you select to license your work, Indiewalls will be doing the production. There will be no cost to you; you will simply send over a digital file and leave the rest to us. If you have limited edition runs of your prints, you can offer your work produced and signed by you. Usually there is a maximum number of prints that exist in an edition. When "pitching" an edition, please specify what the final product will look like. Will it be on canvas, framed etc.

  17. I haven't heard anything from the project I pitched, why not?

    Our goal is to make project activity simple and clear. Here’s how:

    1. Notes Section for Clients- Clients will have the opportunity to write notes on a project to assist you in knowing what the client wants or if the project has changed.
    2. Favoriting and Hiding - Clients will be able to favorite the artwork they like and hide the artwork they feel is not a good fit for the project. You will be notified if your work has been favorited or hidden
    3. Activity tracker - On the Projects page, every artwork has an activity tracker. You can see what projects are on the move and which have slowed down.
  18. Why wasn't my artwork selected?

    Art buyers are very specific about what they are looking for. Many of our clients are looking for a piece to fit an overall concept, look and feel of a space. But don't give up, keep on pitching!